Stuck? Message me on WhatsApp.

You've compared plans and bought an eSIM — but it won't install, won't latch onto the network, or you just want a safety net for the first day of your trip. Pick a support tier and we'll pick up where the provider left off.

Quick Chat

One WhatsApp conversation to sort out install issues.

Reply within a few hours (Sydney business hours)
Screenshots welcome — we'll walk you through every tap
Perfect for a QR that won't scan or an eSIM stuck 'activating'

Standby Support

Reachable on WhatsApp for your first 24 hours abroad.

Priority replies for 24 hours from your first message
Great for the moment you land and nothing connects
Covers install, network selection, top-ups and rollovers

Prefer to install it yourself? Head back to compare plans — most travelers get online in under 10 minutes.